iPrice Blogger Competition - MPH Online
March 28, 2017
Have you heard about iPrice? Before I proceed to explain to you my dear readers, what is iPrice to is about? What is their purpose and all. From my understanding, iPrice is a website where they help us - as a consumer/customer in deciding and for us to compare the price that offer same product and brands from many online shoppers that has partner with iPrice. Do you get what I mean? Should I provide an example?
Okay, let me give one example - let say, you want to buy Playstation 4 and you have been trying to find every online shopper all over the net and that is super tiring, right? But just by going to iPrice website, they offer many online site for you to purchase and you can compare all the prices that been offer! Aren't that incredible? Saving your time, energy and you will get the best price! Fantastic! 💞
Anyway, let's get into the main things of this post, which is I have been invited by iPrice to join iPrice Blogger Competition. I have to select one online website, state any potential issues, and suggest solutions for the problem.
As a Retail Graduate this is by far my most anticipating topics that I really want and love to do on my blog, it does feel like I'm doing a current issue just like when I was in university.
Disclaimer : This post is not to point out their weaknesses and what not. Please do not try to change my statement into something bad. As a customer, we all want the best from online shop, right?
Pick an e-commerce shop of your choice
As an avid reader who going crazy all over books and because book is my life, my everything, I'm going to choose MPHOnline, where shopping heaven for every readers.
Anyway, MPHOnline is a website where MPH Bookstore Sdn Bhd provide a super helpful place for every customer to purchase books online. Super easy to use and very friendly website where we all need to scroll and browsing on their website and see what book that is available and you are just one click away to purchase it and deliver to our home. It is fantastic and make it us easier than ever to shop online.
State Potential Issues and Strategies to Solve the Issues
By far, MPHOnline is one of the best online shop for books that I don't find any problems occur on it but as a customer I do want MPHOnline to improve few things so that, every one will enjoy more on buying online since, nowadays shopping online is one of the most popular among us Malaysians to shop where everything is on the tip of our finger also it save our time, energy and petrol (as you do not have to start your car's engine hihihi :p).
Anyhow, if I have to have address one thing for MPHOnline to improve is to have a Cash-On-Delivery (COD) Method. MPHOnline is yet to provide this method to the customer from their website. Do you know that, nowadays, there are too many things happen around us where sometimes our payment online is not received by the online shop but the money from our bank has been deducted that has cause us, as a customer it makes us feel doubtful on pay using online banking. It's bound to happen but of course, it is not retailer's fault for that issue.
Because of those things I mention above, to have and to provide a Cash-On-Delivery Method where customer received their product and pay it straight to the MPHOnline Delivery would be one of the best thing to every customer. I think it is suitable as to have this method as this will not only increase their online sales, but also gain more customers and encourage more customer to place their order online.
Second, is availability of the products online. The books on MPHOnline is of course, there are many to choose and even variety of genre and all they have on the site which make us as customers feel happy to browse it online. Being an avid reader, I realize that as I browse on the site there are certain books that have already been published in other countries are not yet here in our country or a little bit late to be in stock. Because sometimes there are new books we sure have to wait for more than a month or two for us, customer to purchase it here also where it state there - in stock soon. How soon is that would be, right?
I think one of the best solutions for this thing to be solve is by making sure all the new books that are going to be publish soon should be state on online website, where customers will know when MPHOnline could bring in the book and would be great if they can state approximately when it will be in stock for us, customer to place their order to purchase it.
To add more on this issue, I think MPHOnline could do their research on who is their target consumers. By doing this, they will know who and what do the majority customer usually purchase on their online store, so that it will make this easy for them to restock their current products also what books genre should they bring more on their online store.
Overall, MPHOnline is my favourite online pit stop on purchasing books from them and it is super convenience to use as their online website are user friendly. I pray MPHOnline will be more and more successful and to be the best online bookstore for all costumers and will be more amazing to all the readers in Malaysia! Again, thank you iPrice for giving me this amazing chance.